With more than 30 years of experience in the field of developmental disabilities, I am passionate about helping organizations strengthen the quality of the services they provide. My career has been dedicated to advancing person-centered practices, improving organizational performance, and supporting systems that lead to better outcomes for individuals with intellectual and developmental disabilities.

As a former Quality Improvement (Resource) Specialist with the District of Columbia Department on Disability Services (DDS), I partnered with providers and leadership to develop and implement quality improvement initiatives, strengthen quality assurance processes, and ensure compliance with regulatory standards. My experience includes policy and procedure development, quality assurance reviews, continuous quality improvement (CQI), performance monitoring, compliance assessments, and the creation of practical tools and resources that help organizations achieve sustainable results.

I bring a collaborative, solution-focused approach to every engagement. Whether supporting organizations with quality improvement planning, policy development, regulatory readiness, or staff training and technical assistance, my goal is to provide practical strategies that improve performance while keeping individuals receiving services at the center of every decision.

I founded my consulting practice to help providers build stronger quality management systems, navigate complex regulatory requirements with confidence, and create a culture of continuous improvement. I believe that quality is more than compliance—it's about fostering excellence, accountability, and meaningful outcomes that enhance the lives of people with developmental disabilities.